Privacy Policy

Effective Date: May 2025

Elevana Retreats ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [elevanaretreats.com] and when you engage with our services, including wellness retreats, events, and digital content.

1. Information We Collect

We may collect:

  • Personal Information: Name, email address, phone number, company, job title, and other contact details.

  • Booking Information: Please provide details regarding dietary restrictions, accessibility needs, emergency contacts, and travel preferences.

  • Usage Data: IP address, browser type, referring and exit pages, device information, and website interactions.

  • Cookies: Used to improve your user experience. You can choose to turn off cookies in your browser settings.

2. How We Use Your Information

We use your data to:

  • Keep you informed about upcoming events, retreats, and promotions.

  • Personalize your retreat experience.

  • Respond to inquiries or customer service requests.

  • Improve our website and offerings.

  • Send newsletters or relevant wellness content (with your consent).

3. Sharing of Your Information

We do not sell or rent your data. We may share it with:

  • Retreat facilitators or service providers involved in delivering your experience.

  • Third-party vendors who assist in running our platform (e.g., CRM systems, email marketing tools).

  • Legal authorities, if required, to comply with applicable laws.

4. Your Rights

  • You may request access to, correction of, or deletion of your data at any time.

  • You can unsubscribe from marketing emails using the link in our communications.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data.

6. Children's Privacy

Our services are not intended for individuals under the age of 21. We do not knowingly collect personal data from children.

7. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated effective date.

8. Contact Us

If you have questions or concerns, email us at:

Terms & Conditions

Effective Date: May 2025

These Terms and Conditions govern your use of the Elevana Retreats website [elevanaretreats.com] and participation in our retreats, events, or services ("Services"). By accessing or using our website or booking with us, you agree to comply with these terms and conditions.

1. Use of Website

You agree to use this site for lawful purposes only and not to violate any applicable laws or regulations.

2. Bookings and Payments

  • A deposit may be required to reserve a spot at a retreat.

  • Full payment is typically due 90-DAYS before the retreat.

  • Cancellation policies vary by retreat and will be clarified before booking confirmation.

3. Cancellations & Refunds

  • Refunds may be subject to administrative fees or non-refundable deposits.

  • We reserve the right to cancel a retreat due to insufficient enrollment, adverse weather conditions, or other unforeseen circumstances. In this case, participants may receive a full refund or transfer to another date but are subject to a 0.05% administration cost of the contract and cancellation fees for all associated venues. All fees paid by the client for the retreat can be transferred to a later date due to such cancellation at no extra charge.

4. Participant Responsibilities

  • You must disclose any medical conditions, allergies, or accessibility needs before the retreat.

  • You are responsible for your travel arrangements unless otherwise stated.

  • You agree to behave respectfully and responsibly during the retreat.

5. Health & Safety

Our retreats are customized to support wellness and personal growth. However, we are not medical professionals, and our services should not be used as a substitute for medical treatment or mental health therapy. Participation is voluntary and at your own risk.

6. Intellectual Property

All content, including text, images, audio, and branding on the website, is the property of Elevana Retreats or its partners. You may not copy, reproduce, or distribute content without prior written permission.

7. Liability Disclaimer

Elevana Retreats is not liable for:

  • Personal injury, illness, or loss during or after the retreat.

  • Delays or cancellations caused by third-party vendors, airlines, or unforeseen circumstances.

8. Privacy

Your use of our site is also governed by our [Privacy Policy].

9. Changes to Terms

We may update these terms at any time. Continued use of the website or participation in a retreat constitutes your agreement to the revised terms.

10. Contact

For questions about these Terms:

info@elevanacorpretreats.com